Communication skills with 4 `special` personality groups

Communication skills with 4 `special` personality groups 2

1. Someone who can always get angry

Behavioral characteristics: Anything that is not pleasing to the eye will show a very strong `hostility`, looking at anyone, any event or thing rarely with a sympathetic face and pleasant words, always with a resentful attitude.

Their thoughts and eyes are always unfriendly to the surrounding events.

Their psychological needs: Have a strong desire to prove their point of view is right and that people around them must follow their wishes.

Successful communication skills: First of all, you need to keep your mood stable, don’t be confused because of their power.

For the first few minutes, let them finish their words or express their feelings, and absolutely do not rush to make comments or criticisms.

Note, when conversing, you need to keep your tone and attitude very steadfast, showing confidence and professionalism, do not be too humble or afraid, otherwise you will just make the other person `have their way`.

2. Negative people like to pour cold water on others

Behavioral characteristics: Tendency to negative thinking, pessimistic mood, for any suggestion from others, the first thing they think of is obstacles and failures.

Their psychological needs: Negative thinking habits largely come from experiences of failure and unhappy events in the past.

Successful communication skills: When faced with this type of person, the worst mistake is wanting to convince them, like `the problem won’t be as bad as you think`!

Communication skills with 4 `special` personality groups

The worst strategy is wanting to convince them, like `the problem won’t be as bad as you think`.

Don’t try to prove their way of thinking is negative.

After dispelling all doubts in their hearts, it is time to offer your thoughts.

3. The type of person who is closed and reserved

Behavioral characteristics: Not wanting to express your opinion, especially when you mention their way of thinking, often receiving silence or speaking lightly to cope.

Their psychological needs: There are many reasons why they stay silent, but mainly related to psychological pressure, maybe because they lack trust or are not good at talking, or this is their way of controlling anger.

Communication skills with 4 `special` personality groups

Quiet people often remain silent or speak lightly to cope when asked for their thoughts on a problem.

Successful communication skills: What you need most is patience and time.

If they still choose silence, instead of waiting miserably, put yourself in their position and think, then say the way you think is also the way they think in their heart, even if it’s not.

While you try to tell their way of thinking, at the same time carefully observe the other person’s expression, except for an immediate head shake or negative expression, if a little hesitation appears on their face, don’t.

If the above method doesn’t work, or the other person seems frustrated or impatient, such as constantly checking the clock, changing positions, touching or pulling the ear, then don’t waste any more time, make an appointment.

4. A lazy person who likes to gossip

Behavioral characteristics: On the surface they are very peaceful and polite but always hesitate and do not give accurate or affirmative responses.

Their psychological needs: On the one hand, maybe they hope to be liked by everyone and maintain a good relationship, on the other hand they have too many doubts, have difficulty thinking clearly, are afraid of making mistakes and are afraid of

Communication skills with 4 `special` personality groups

They both hope to be liked by everyone and have too many doubts, have difficulty thinking clearly, are afraid of making mistakes and are afraid of the consequences.

Successful communication skills: You should be the one to analyze the pros and cons of the problem, helping them understand what advantages there will be after deciding.

There are times when the other person cannot make a decision because it is difficult to absorb many different thoughts. You should write down the options on paper to help them have a more thorough view.

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See more:

How to behave in life: `Straight` but `Smart`

Learn communication skills: speak from the heart

The art of listening, do you know?

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